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Warranties

What should I do if I receive a defective item ?

Wackscases.com offers only items in perfect condition but if, exceptionally, your case has a defect, please contact our customer service. We will do our best to accommodate you.

What should I do if I receive the incorrect item ?

If by mistake you receive an article that you have not ordered, please contact our customer service. We will do our best to accommodate you.

After sales service : Satisfaction guaranteed

Your satisfaction is our priority. If you have any problems about placing your order or if you want to send us a request, please contact our customer service.

We take care to prepare your order carefully.
However, if your order is incomplete or if one of the ordered items has a defect or if your items simply don’t correspond to your wish, please send it back to us specifying what the problem is and we will do our best to accommodate you.

Every claim or request will be handled with care by our team as soon as possible.